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Full TimeCustomer Service
Customer Service Advisor
Rimaya Client — Retail
- Glasgow, UK
- Full Time
- £24,000 – £27,000
- Remote
- Posted 11 Jul 2026
Be the voice of a retail brand customers genuinely like dealing with.
A hybrid role — two days in the Glasgow office, three from home — with a structured path into team leadership.
What you'll do
- Resolve customer queries across phone, email, and chat
- Own each case through to a real resolution
- Log interactions accurately in the CRM
- Spot recurring issues and feed them back to the business
What we're looking for
- Customer-facing experience in any sector
- Calm, clear, and genuinely helpful under pressure
- Comfortable with CRM systems
- Reliable home internet for hybrid days
Not quite the right role? Browse all our vacancies or send us your CV anyway — we'll keep you in mind.
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